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Mental Health: Case Management
Case management refers to the constant ongoing support provided to individuals with mental illnesses to help them obtain the services they need. The case manager assesses needs, identifies skill deficits and refers the individual to providers of the appropriate services. Case management is intended to help patients/clients to develop skills for daily living, enhance their community tenure and prevent hospitalization.

Assertive Community Treatment (ACT) is acknowledged to be the most appropriate models of case management to provide services to those with severe and persistent mental illnesses and concurrent disorders. In the ACT model, a multidisciplinary team in the community where the individual lives, rather than in an office-based practice or an institution, provides case management. The team involves psychiatrists, family physicians, social workers, nurses, occupational therapists, vocational specialists, etc., and is available to the patient/client 24 hou...
r a day, 7 days a week.

AUTHOR: Power, Asetha (2008) Homeless Hub.
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A Canadian Homelessness Research Network (CHRN) initiative. The CHRN has received financial support from the Government of Canada’s Homelessness Partnering Strategy and the Social Science and Humanities Research Council of Canada