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Homeless Shelters and Programs: Analysis of Benchmarks and Best Practices
This study analyzed the operating practices at homeless shelters and programs in a number of key areas, including sources of revenues, partnerships, caseworker assistance, intake procedures, food, counseling, health care and mental health, alcohol and drug abuse recovery, educational and life skills training, personal development, employment, computer training, spiritual guidance, housing placement, outreach services post-shelter and success measurement.
The objectives of the study were as follows:
• Evaluate homeless program operating practices.
• Provide meaningful homeless program performance comparisons.
• Survey the practices that homeless programs have implemented to improve their effectiveness.
• Develop benchmarks to measure effectiveness.
(Ward Family Foundation, Inc.)
Report
2002
Alexandria, VA
703-256-9852
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A Canadian Homelessness Research Network (CHRN) initiative. The CHRN has received financial support from the Government of Canada’s Homelessness Partnering Strategy and the Social Science and Humanities Research Council of Canada