Research Matters Blog

York University; Canadian Observatory on Homelessness/Homeless Hub
April 27, 2016

This week’s infographic comes to us from the True Colors Fund, an organization aiming to raise awareness about and help bring an end to gay, lesbian, bisexual and transgender youth homelessness. Today, Wednesday 27th April 2016, is 40 to None Day, a day to raise public awareness about LGBT* youth homelessness. Approximately 40% of youth experiencing homelessness identify as lesbian, gay, bisexual, or transgender (LGBT), yet LGBT young people make up less than 7% of the general youth population. The goal of 40 to None day is to ultimately reduce this disproportionate percentage from 40% to none.

*”LGBT” is the acronym used by the True Colors Fund. In Canada, the acronym “LGBTQ2S” is more commonly used to refer collectively to lesbian, gay, bisexual, transgender, queer, questioning, and 2-Spirit identified youth.

40 to none infographic

The figures in this Infographic come from a report funded by the True Colors Fund, the Palette Fund and Williams Institute, three organizations dedicated to the advancement of LGBT equality.

Serving Our Youth presents data from The Lesbian, Gay, Bisexual, and Transgender (LGBT) Homeless Youth Provider Survey, a web-based survey that sampled over 350 youth living in critical housing conditions that were receiving services from local agencies. Approximately 40% of the survey respondents identified as LGBT. The report also made note that “youth may not be willing to self-identify as being LGBT when initially presenting for services” and as such, this data may underestimate the proportion of LGBT youth served by homeless youth providers.

Family rejection based on sexual orientation and gender identity was the most frequently cited factor in the report contributing to LGBT homelessness. Many youth experience homophobia and transphobia at home and in school, and due to gaps in knowledge and a lack of reported incidents, discrimination against queer and trans youth remains largely invisible to shelter workers. Funding, to meet the unmet needs of underserved homeless populations and to continue to provide services to currently funded groups, is largely dependent on community support and committed advocacy.

Although this study was conducted in the US, LGBTQ2s youth are also overrepresented among Canadian homeless populations. 20% of youth in Toronto's shelter system identify as being LGBTQ2s, meanwhile only approximately 5-10% of the general population identify as members of the community. Research has shown that LGBTQ2s youth are at higher risk for victimization and associated negative health and mental health outcomes. Further, many youth do not access support services due to issues regarding homophobia and transphobia in the shelter system and drop-in programs.

Surveys of LGBTQ2s youth highlight the need for specialized services for this subpopulation. Failure to account for the unique needs of homeless LGBTQ2s youth is likely to perpetuate and further exacerbate existing problems.  40 to None Day aims to shed light on the issues faced by LGBT youth experiencing homelessness on social media through the hashtag #40toNone. To find out more about the campaign, visit the True Colors Fund website.

Do you have any questions about LGBTQ2S youth homelessness? We’re hosting an Ask Me Anything on the Community Workspace on Homelessness. We encourage you to post your questions in advance of the AMA. Log in and post your questions on the LGBTQ2S thread. Experts David French and Dr. Alex Abramovich will answer your questions on Monday, May 9th at 1PM.

Canadian Observatory on Homelessness/Homeless Hub: York University
April 22, 2016
Tags: Yukon
Categories: Ask the Hub

This question came from Bill T. via our latest website survey.

Homelessness in Canada’s remote and northern communities is unique and worthy of attention. There is an ongoing need for more data and research focused on Yukon and other territories.

That said, we do have some great data about homelessness in Yukon. The majority of existing studies focus on Whitehorse, Yukon’s capital and only city, where about 75% of people live.

As is the case in other locations, homelessness is impossible to quantify with 100% certainty, so what we do know about homelessness in Yukon is estimated from multiple data sources. Statistics Canada has some data on Yukon, but does not track rates of homelessness – this is a difficult task anywhere. More recent data on employment, population, income and more in the territory can be found through the Yukon Bureau of Statistics. Many recent reports have used data from (or in collaboration with) the YBS to publish findings about poverty and housing in Yukon, including:

Key housing indicators in Yukon

Together, these reports showed that health and wellbeing in Yukon is poor. A CBC News article succinctly summarizes some of the findings:

On average, Yukon has high average income and education levels, though segments of the population still struggle in those areas.

The people most likely to be homeless were not raising children, were aboriginal, were younger than 25, or were living on a household income of less than $20,000 in the past year.

For those with homes, the housing study found that young people, low-income people and single parents were most likely to suffer from excessive shelter costs, though rent subsidies helped single parents. Senior citizens were significantly more likely to be living in overcrowded housing.

By capturing data on poverty and social exclusion, these reports encouraged further evidence development to make the case for investments in not only social infrastructure in Yukon, but housing as well.

Developing a homelessness research base in Yukon

In 2011, The Yukon Anti-Poverty Coalition published A Home for Everyone: A Housing Plan for Whitehorse. The report was based on a year of interviews with service providers and organizations to determine how four levels of government and over 80 social service agencies can work together to end homelessness. Its writers emphasized the importance of partnerships and collaboration, concluding that: “Our city needs a coordinated approach to housing—one that recognizes the many players and their responsibilities and opportunities to make a difference; one that demonstrates the benefits of working collaboratively; and one that includes the community.”

Regarding women’s homelessness in Yukon, the Yukon Status of Women Council produced a report in 2007. Through interviews with women in Dawson City, Whitehorse, and Teslin, the study used a naturalistic research method to outline 13 determinants of women’s homelessness. Its authors made a number of recommendations to territorial and federal governments, including: ending clawbacks of national child benefit and other forms of social assistance, building more and varied affordable housing, and including women in decision-making.

Another important report was Nick Falvo’s Poverty Amongst Plenty: Waiting for the Yukon Government to Adopt a Poverty Reduction Strategy (May 2012, key housing indicators pictured right). Falvo combined data about food insecurity; child apprehensions; income, social assistance and unemployment; housing development, cost, quality and availability; and more to paint a more accurate portrait of poverty in Yukon and what it costs. Falvo also encouraged the government to implement a poverty reduction strategy, which happened six months later.

Finally, Kate Mechan’s 2013 report on homelessness in Whitehorse used information from existing sources and from voluntary interviews with some local service providers. Her findings spoke to the affordability and housing problems experienced by many people in Whitehorse, and included:

  • The Salvation Army shelters over 350 unique clients every year.

  • FASSY found that 17% of their clients identified as homeless inSeptember 2013.

  • In November 2013, the Whitehorse Food Bank database indicated that of 612 households in their registry: 58 were ‘staying with family and friends’; 5 were on the street’; 87 in ‘social housing’; 83 in ‘Band owned’ housing; and 282 in ‘private rental.’

Moving forward

Despite the overwhelming evidence that Yukon needs affordable and varied housing (i.e. supported, transitional and permanent), the territorial governments have not acted as much as they could have. In 2014, the government rejected federal funding to for-profit developers that would have seen the development of 100 rental units.

Even so, positive moves are being made in Yukon to address homelessness and poverty. This month, the Council of Yukon First Nations, Yukon Planning Group on Homelessness, and various volunteers will lead the first Point-in-Time (PiT) Homeless Count in Whitehorse; contributing important data to help complete our understanding of homelessness in the area. And as Bill Thomas noted in Yukon News: “…on Feb. 11, we witnessed a piece of history during a press conference held at city hall, where three levels of government jointly announced that they will work together to end homelessness.” Hopefully, the combination of even more data and a public declaration will lead to a more defined strategy on reducing poverty and homelessness in Yukon. 

This post is part of our Friday "Ask the Hub" blog series. Have a homeless-related question you want answered? E-mail us at and we will provide a research-based answer.

Data table from Poverty Amongst Plenty: Waiting for the Yukon Government to Adopt a Poverty Reduction Strategy

Calgary Homeless Foundation
April 21, 2016

data imageOn March 9, I spoke on a panel in Professor Susan Phillips’ Policy and Program Evaluation course at Carleton University. This is a required course in Carleton’s Master of Philanthropy and Nonprofit Leadership program, and one of the program’s main themes is that non-profit organizations face strong expectations to demonstrate their effectiveness. Thus, future leaders in the sector will need to be both knowledgeable and competent in this regard.

I was asked to speak to the above theme from the vantage point of my role as Director of Research & Data at the Calgary Homeless Foundation (CHF). With this in mind, here are 10 things future non-profit leaders should know.

  1. In 2008, Calgary became the first city in Canada to launch a plan to “end homelessness.” Calgary’s plan was based on a model used in more than 300 communities in the United States. Today, more than one dozen Canadian cities have such a plan. Also since 2008, on a per capita basis, homelessness (as measured by Point-in-Time counts) has decreased in Calgary by 17%.
  2. Calgary’s Homelessness Management Information System (HMIS) may be the most sophisticated of its kind in Canada. When Calgary developed its plan, it decided to also develop an information management system that, among other things, could help it track progress. Indeed, last fall, I wrote that many of Calgary’s homeless-serving organizations enter client information into a database called HMIS. Today, all Calgary non-profit programs that receive funding from the CHF must use the HMIS (it’s stipulated in their contracts); and some non-funded agencies voluntarily use the HMIS system for some of their programs.
  3. The development and implementation of Calgary’s HMIS system has been guided by several community committees. For several years, an HMIS Advisory Committee met to test the ‘big brother’ concern about the system. The Committee consisted of both staff from homeless-serving agencies and clients from the sector. Along with addressing privacy concerns, clients were part of the decision-making process (and were assured that the police would not have access to client records). There was also (and still is) an HMIS User Group attended by staff who use the HMIS system—that group meets on an ad hoc basis to discuss more technical matters, such as updates to the database system, reporting cycles and ‘how to’ matters (it met more frequently in the early days of the system than it does today). Finally, now that the system has been ‘up and running’ for some time, the CHF still convenes smaller committees on an ad hoc basis to help guide specific initiatives.
  4. An important success of Calgary’s HMIS system has been its assistance with program referrals. Many (but not all) homeless persons in Calgary go through an intake process with the help of the Service Prioritization Decision Assessment Tool (SPDAT). The SPDAT gives the client an acuity score, which assists with their placement into CHF-funded housing programs (information gathered during the SPDAT process is entered into the HMIS system). Based on the goals set out in Calgary’s Plan to End Homelessness, clients with higher SPDAT scores are often given higher priority for placement into CHF-funded housing. Committees meet on a regular basis to recommend which clients be placed into the limited amount of subsidized housing available.[1] The formal name for this entire process is called Coordinated Access & Assessment (CAA). (For more on Calgary’s CAA system, see this recent book chapter by Jerilyn Dressler.)
  5. Some non-profit organizations have been happy to share their data with CHF; others less so. In my experience, before a non-profit shares data voluntarily with CHF, they like to know what exactly the data will be used for and how they may benefit from sharing their data. Until they see how the sharing of data can benefit their organization and its clientele, they’re reluctant to share (unless they’re mandated to do so by their funder). Organizations such as the CHF need to therefore work hard to build trust with other non-profits and demonstrate how data sharing can be mutually beneficial, rather than simply thinking of receiving data as an entitlement.
  6. CHF disburses funding to Calgary-based non-profits in the homeless-serving sector each year; to monitor their outcomes and impact, it benchmarks them against key performance indicators (KPIs). Different programs have different objectives—for example, KPIs developed for some programs put emphasis on how effective those programs appear to be in creating stable housing situations for their tenants. CHF staff, in monitoring each funded agency’s progress on KPIs, is able to track progress thanks to the aforementioned HMIS database system. CHF then makes annual funding decisions based in part on each funded program’s performance against KPIs.
  7. Calgary’s HMIS system provides invaluable support to the aforementioned benchmarking system. Indeed, this has been one of the major successes of Calgary’s HMIS system. It’s through the HMIS system that ‘program performance’ data is gathered from CHF-funded programs.
  8. One drawback of HMIS data is that most of its client data is based on self-reporting. However, it should be noted that self-reported information is gathered by an experienced case manager during an in-person interview. What’s more, many well-respected data sources in Canada are also based on self-reporting; these include the Labour Force Survey and the Census. In future, CHF researchers would like to cross-reference self-reported HMIS data with administrative data from health systems and justice systems, in order to compare information on the same individual. (Such a research exercise would obviously require client consent, as well as cooperation from health and justice authorities.)
  9. I think the main success of Calgary’s initial Plan to End Homelessness was that it helped galvanize public attention and stopped homelessness from rising. When the original Plan was developed in 2008, Calgary had experienced a 650% increase in homelessness over just a 10-year period. And as indicated above, Calgary has since seen a 17% drop in per-capita homelessness since the original Plan was unveiled. I personally consider that to be a very impressive accomplishment; indeed, there is little doubt in my mind that there are people alive today thanks largely to that Plan. In retrospect, eliminating homelessness by 2018 (a key goal of the original plan) was a very ambitious target.
  10. My main piece of advice to third-sector (i.e. non-profit) leaders is to be humble with data. By that, I mean they shouldn’t try to ‘over interpret’ data. Non-profit leaders need to be honest about the limitations of both their data and the statistical analysis they undertake using that data. They should also be forthright about assumptions they make in long-term projections. When in doubt, they should seek guidance from more senior researchers. Though it may be tempting to exaggerate one’s knowledge and foresight at times, remember that chickens eventually come home to roost. And with that in mind, I’ll remind blog readers what the late John Kenneth Galbraith once said about economic forecasters: “There are two kinds of forecasters: those who don’t know, and those who don’t know they don’t know.”

[1] Even with Calgary’s sophisticated use of data, the city still has far more homeless people in need of housing than it has subsidized housing units available. Thus, due to a lack of affordable housing, some people experiencing homelessness can wait years to be placed into housing; others die while on the waiting list. That’s a big reason why the CHF endorses this recent policy statement and continues to lobby all levels of government for more funding.

*This blog was originally published on the CHF website

York University; Canadian Observatory on Homelessness/Homeless Hub
April 20, 2016
Tags: mortality

This week’s infographic, published by Megaphone, takes a look at homeless deaths in British Columbia. Megaphone is a monthly magazine published by the not-for-profit Street Corner Media Foundation. Printed copies of the magazine are sold by the non-profit to vendors for 75 cents, and sold by the vendor for two dollars, which adds up to a $1.25 profit per sold magazine copy. The primary vendors for the magazine are individuals with low-income and those experiencing homelessness. To learn more about this innovative program that aims to provide economic opportunity for people experiencing poverty while simultaneously building grassroots support in the fight against poverty, I invite you to watch their vendor recruitment video.

The infographic below states that at least 46 homeless people died in British Columbia in 2014. This was a 70% increase from the previous year’s figures. This figure is drawn from a Megaphone report, Still Dying on the Streets, which investigated reportable deaths of homeless individuals. Taking a closer look at the key findings of the report establishes the disparities that exist between the homeless population in British Columbia when compared to the general population. The average age of death for the general population is 76.4 years, the median age of death for a homeless person in British Columbia was just 40-49 years of age. Compared to just 16.5% of deaths in the general population, 48.3% of all reported homeless deaths are reported by the coroner’s service as being ‘accidental’. This term includes deaths that were caused by alcohol and drug use, including illicit drug overdose. Another important finding from the report is that between 2006 and 2013 Aboriginal Peoples accounted for 15.6% of all homeless death, while only making up 5.4% of the population in the province.

The homeless death count cited in Still Dying on the Streets comes from a report published by BC Coroners Service earlier this year. It is important to recognize that provincial coroner services do not investigate all deaths that occur. Accordingly, the coroner services estimate the number of homeless deaths that occurred in BC in 2014 is roughly twice as high. It is also important to remember that this figure likely does not include the deaths of individuals who were living in hidden homelessness. The term hidden homelessness refers to the housing situation of “people who are staying with relatives, friends, neighbours or strangers because they have no other option.” While these figures may not be the most precise or accurate, they do provide an important starting point for discussions on the issue.

A look at Ontario

A recent investigation by the Toronto Star found that “most municipalities across Ontario do not track homeless deaths fully — or at all”. In 2007, the City of Toronto began collecting data on deaths of shelter residents but many are left untracked if they occur outside the shelter system. The Toronto Homeless Memorial, maintained by the Church of the Holy Trinity with the help from volunteers and charities, has also been tracking those who died while experiencing homelessness in the GTA and holds a monthly memorial service. We wrote more on memorials across the country and in the US in our previous Ask the Hub. More recently, City Council voted to track homeless deaths both inside and outside shelters in Toronto. However, the province does not currently have a governing body that keeps track of homeless deaths and there are no mandatory requirements for municipalities. This lack of data ultimately translates into a lack of understanding about mortality among homeless populations.

Evidently, improvements in data collection are much needed across Canada in order to (1) obtain a thorough understanding of the crisis and (2) respond with evidence-informed programming and solutions.

At least 46 people died on the streets in B.C. in 2014--a 70 per cent increase from the year previous.

Canadian Observatory on Homelessness/The Homeless Hub
April 19, 2016
Categories: Ask the Hub

We received many questions about tiny houses recently in our website survey, on our social media and on the Community Workspace on Homelessness. This is the final part in our three-part Homeless Hub series on this topic. To catch up on the series, you can read part one and part two on this blog. 

Over the last two weeks, we have invited our readers to contribute to the conversation about the tiny housing movement and share their responses with us on Facebook, Twitter or the Community Workspace on Homelessness. It’s clear from the responses that there are both complimentary and contrasting opinions on the issue. Thank you to everyone who participated in the discussion. Below we share some of your thoughts.

@landrights4all (Twitter):

Chris Baulman, tweeting from @landrights4all, noted on Twitter that the tiny house movement is making authorities address land rights. Chris also linked to an article on the removal of tiny houses in L.A. As we mentioned in the previous blog post, Los Angeles has been at the forefront of the tiny house discussion in recent weeks. As a result of tiny houses being seized and impounded, the city and mayor have received backlash from the public, media and activists. This media response, though negative, has increased visibility of the lack of affordable housing, and as Chris noted, it is prompting authorities to address the issue.

Brian Grant (Community Workspace on Homelessness):

On the Workspace on Homelessness, a free online forum to discuss homelessness in Canada, Brian Grant suggested that private options for vulnerable single people looking to exit the shelter system, are limited. Most individuals enter shared accommodation arrangements. As a result, tiny houses offer an alternative and a sense of privacy that may not otherwise be available.

Brian Grant on the Workspace:

In my community, as far as I tell, there is absolutely no affordable housing that can be afforded by a poor vulnerable single person with Social Services single person shelter allowance. Here a single person looking to get out of the emergency shelters is pretty much forced into some kind of roommate or shared accommodation arrangement. 

Sharon Jessup Joyce (Twitter):

Tiny houses may not be a viable affordable housing option for everyone, as noted in part one of the blog series. As a result, a variety of alternatives should be considered. Sharon Jessup Joyce on Twitter added “we need more micro-apartments, homeshares and old-fashioned boarding houses”. In the same way that tiny houses are not an option for everyone, homeshares and boarding houses might be suitable for some but not others. There is no one-size-fits-all solution to affordable housing, but providing individuals with choice and greater agency can improve transitions out of homelessness. Individual circumstances of homelessness are unique, and as such we should allow for housing options to be unique too.

Werner Hofstatter (Community Workspace on Homelessness):

Werner Hofstatter shared the example of “Dignity Village”, a successful tiny house community in Portland Oregon.

Werner Hofstatter on the Workspace:

"Dignity Village" is the best example we have seen yet of tiny houses being used to address the physical, emotional and social needs of people who are homeless or at risk of being homeless.

To provide further insight on the role of tiny house communities we spoke with Eric Weissman, a research expert in the area of tiny houses and author of “Dignity in Exile”, an ethnographic account of life in Dignity Village.

Eric Weissman, Ph.D:

In terms of physical, emotional and social needs, Weissman notes that having a private structure or sharing it with a partner is fundamental to a person’s sense of dignity and inclusion: “it’s not just the fulfillment of a material need for housing, but having an inner sanctum, a structure, like other people’s, that is part of a community of other structures, is the essence of belonging.”

“Dignity Village and places like it are forms of rapid rehousing, and in many ways function like Housing First Programs,” Weissman points out. In order for these communities to be successful, they need to provide stability, harm reduction and access to necessary supports similar to Housing First models.

Tiny houses are safer and cleaner than the streets, according to Weissman, and provide people with a sense of self-efficacy “…through the building and self-governance that most of these places provide.” Tiny house communities provide the anchorage for actual communities because “they are bound – literally by foundations and structure – to physical locations.”

Weissman also argues that small housing structures, such as trailer parks are not uncommon: “in Canada many people live in trailers and double-wides, and these are forms of micro housing.” He also stresses the distinction between tiny houses built independently and communities like ‘Dignity Village’, as was mentioned in part two of this series: 

On the other end are well-financed micro-homes, which appeal to conventional wisdom and growing environmental sentimentality. Somewhere on that continuum is where the debate over the role of alternative places for the poor will be fought.

This blog post concludes our tiny house series, but the wider conversation on tiny houses is far from over. Looking at the responses from readers and researchers, it’s clear that tiny houses present opportunities and challenges. Tiny houses are not, as we mentioned previously, a “quick fix for homelessness or a lack of affordable housing.” But the rising discourse around the movement does tell us one thing. The tiny house movement indicates that individuals and communities are rightfully demanding better, and quicker solutions to a lack of affordable housing. It remains to be seen in what form, or square footage, those solutions will be realized.

Although our series is over, the discussion will continue on the Community Workspace on Homelessness, an online forum to discuss homelessness in Canada. Register for the Workspace and join us in the tiny houses discussion thread.

This post is part of our Friday "Ask the Hub" blog series. Have a homeless-related question you want answered? E-mail us at and we will provide a research-based answer.


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The analysis and interpretations contained in the blog posts are those of the individual contributors and do not necessarily represent the views of the Canadian Observatory on Homelessness.