Individuals who are experiencing poverty make lack the necessary information to access services and advocate for themselves. The removal of barriers to accessing services is a key component in tackling issues around poverty. Oftentimes, the lack of access to services leads to a lack of information for the entire system. Increasing access to services also addresses the issue of collecting more data on people who are living in poverty. 211 (2-1-1 on a telephone) is a resource helpline of information that allows people to find out about resources in their area.