Mollie Lowery, Program Director of Housing Works in Los Angeles, understands that at the core of outreach to human beings who are experiencing homelessness is patience; there is a slow process of trust building that may take months. After years of experience with the LAMP Community, much of Mollie’s work is informed by the people who have lived on the streets and who have worked with her side by side to change the face of homelessness. Mollie’s story of “Maria” exemplifies the philosophy of Housing Works and her leadership of this organization.