Community Engagement Coordinator

Job Description:

The Community Engagement Coordinator reports to the Communications Manager. The ideal candidate will have experience in communications/marketing and event management.

He/she will be responsible for building and maintaining relationships with various stakeholders to increase awareness of and support for our housing agency. Working closely with the Communications and Foundation offices, the Co-ordinator will be responsible for planning and executing events and activities related to key anniversaries and relevant programs and campaigns undertaken by the organization. A key aspect of the role will be working with volunteers. Other job tasks will include general communications duties and communications projects as assigned.

Key Responsibilities

  • Public speaking skills and comfortable working with groups, (small and large)
  • Identify and pursue opportunities for third-party events and liaise with organizers
  • Knowledge of community groups and strong ambition to connect with groups
  • Provides expertise in the development, organization, administration and execution of special events and keeping pre and post event details
  • Contributes to and helps implement plans to engage stakeholders and volunteers
  • Liaise with internal departments, committees and external clients to facilitate the coordination of event production.
  • Strong interpersonal skills in establishing successful working relationships both internally and externally
  • Other duties and committee work as assigned
  • Develop and maintain project schedules and timelines for events
  • Identify and implement improvement strategies and best practices
  • Administrative tasks associated with event invoicing, letter preparation, contracts and stakeholder correspondence
  • Co-ordinate the preparation and distribution of all “thank you’s” to volunteers
  • Participate in the implementation of the communications and marketing plans for each event in concert with the Manager, Communications
  • Recruit, train and supervise volunteers and support staff to assist with special events and other activities aligning with the agency’s opportunities for volunteer engagement
  • Responsible for ensuring data regarding stakeholders and events on the Foundation database is current and accurate, including all data entry and information updates

Qualifications and Experience

  • Post-secondary education or equivalent experience in communications, public relations or event management
  • Minimum of two years proven results with the management of small and large events/fundraisers
  • Marketing and/or media relations experience is an asset

Key Competencies

  • Excellent oral and written communication skills
  • Experience with Raiser’s Edge database is a strong asset as well as some graphic design software (InDesign)
  • Proficiency in the use of all Microsoft Office applications and donor database systems
  • Proven ability to establish effective working relationships with all levels of management and senior volunteers
  • Strong organizational (time management), analytical, and problem solving skills
  • Ability to multi-task, manage and meet tight deadlines
  • Must be able to work well independently and as a member of a team
  • Personal suitability is an important consideration
  • Must have own transportation and the flexibility to work some evenings and weekends
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