Agency Profile:

Our organization provides safe, affordable and permanent housing with support to people with long-term mental health challenges who have experienced homelessness. We are also a unionized workplace.

Job Description:

The purpose of this position is to work proactively and responsively with tenants and the staff team to prepare homes for pest management intervention, to maintain pest free environments, to find home care solutions and support tenants to reduce hoarding related activities.

Job Responsibilities:

• Assist Property Management in the identification of pests, particularly bed bugs.
• Assist tenants with the preparation for management and extermination.
• Assist tenants with: doing laundry, sorting, storage and removal of unwanted items, shifting of furniture (as manageable), packing/unpacking of clothing, bedding, dishes, books and other household goods, clearing of floors, closets drawers and cupboards.
• Assist tenants with hoarding behaviors and related factors that interfere with day to day functioning and quality of life.
• Inform tenants and teams about Fire Code, municipal by-laws, obligations to neighbors.
• Provide education on pest control and hoarding to tenants and to the teams.
• Participate in staff meetings and tenant meetings.
• Work in collaboration with other team members.
• Complete ongoing professional development related to core responsibilities.

Qualifications:

• Completion of a college or university degree in Community Development or Social Service/ Social Work or equivalent.
• Have a minimum of 3 years of experience working with people who have homeless experience and are living with mental health challenges.
• Be able to work effectively and collaboratively in an inter-professional team.
• Be informed, motivated and proactive as an informed team player in two challenging areas of practice (pest control and hoarding).
• Be able to act as an educator and resource to clients and colleagues.
• Be comfortable with, and have appropriate skills or certificates related to pest control and to hoarding. Must be comfortable working in environments with bugs and hygiene challenges.
• Have training and experience in trauma-informed care.
• Understand and respect confidentiality in a client-centred mental health environment.