Multicultural Health Broker

The Multicultural Health Broker assists newcomer clients to navigate the healthcare system. The incumbent works closely with other members of the inter-professional team to provide health education, advocacy, and practical assistance while acting as a mediator between clients and service providers. The individual is motivated and passionate about working with newcomers and enjoys working in a fast-paced environment.

Position Qualifications:

  • Degree or diploma in social sciences or equivalent combination of training and experience
  • Degree or diploma in a health discipline or equivalent, an asset
  • Minimum two year's experience in a community-based setting
  • Minimum three year's experience working with multicultural population
  • Valid driver's license, insurance and access to a vehicle
  • Successful criminal reference check
  • Fluency in English written and spoken
  • Fluency, written and spoken, in one of the following languages: French, Arabic, Somali, or Nepali
  • Strong interpersonal and organizational skills
  • Sensitivity to and passionate about multicultural issues
  • Ability to liaise with external parties and to advocate for clients
  • Able to work independently with minimal supervision
  • Must be able to work on multiple tasks simultaneously to meet deadlines
  • Knowledge of the Canadian heath care system &social determinants of health
  • Awareness related to cultural competence
  • Knowledge of related community resources
  • Proficient use of computers and various software applications
  • Basic health assessment and interventions as required
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