Social housing is home to many of our most vulnerable community members. Vulnerable populations are considered to be those who have multiple barriers to achieving or maintaining housing due to challenges such as poverty, health and mental health issues, trauma, newcomer settlement challenges, and disabil ity, amongst others. These tenants sometimes struggle to pay their rent, maintain their unit in safe and hygienic conditions, and take care of their physical needs or mental health leaving them vulnerable to eviction (ONPHA 2015). Vulnerability is not necessarily a descriptor of the tenants themselves as many are strong and resilient individuals. Rather, vulnerability tends to be a characteristic of their complicated lives, meaning that these tenants may be more vulnerable to certain circumstances such as eviction.