Responsibilities:

• Provide settlement services including crisis intervention, counseling and outreach supports to refugee women staying in the transitional houses and their children
• Complete assessment to identify settlement goals that will assist the residents to integrate into the community
• Provide coordinated case management with internal and external stakeholders, including liaison with Intake and Case Management Worker to include appropriate referrals, advocacy and ensure continued support and stabilization
• Coordinate and facilitate tenant meetings; support groups; social, recreational, and educational programming events
• Supervise and train volunteers and student placements
• Represent the organization at community activities, networks and coalitions.
• Administer all aspects of residency in the transitional housing properties, including: selection and orientation of new tenants, tenancy agreements, rent collection, rent calculation, conflict management and other requirements
• Monitor management of the three properties through weekly visits of residents and visits with residents, including monitoring repairs and necessary orders

Qualifications:

• Experience in non-profits, working with migrant populations
• Excellent organizational and time-management skills
• Self-starter with the ability to work in a cross-functional team
• Ability to accomplish goals with minimal supervision
• Excellent written, oral and interpersonal skills
• Ability to work with confidential information
• Experience working from an Anti-Racist, Anti-Oppression framework
• Preference given to those with counselling experience
• Must have a valid G driver’s license
• Physical effort: Some small repairs and minimal lifting required
• Second language an asset