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Meaningful inclusion of consumers in research and service delivery
Author(s): Jenna van Draanen, Jeyagobi Jeyaratnam, Patricia O’Campo, Stephen Hwang, Dawnmarie Harriott, Michael Koo, Vicky Stergiopoulos
Publication Date: 2013
Objective: Although participatory methods have become increasingly popular, people with lived experience of mental illness and homelessness have been historically excluded from service planning and research. To better plan for meaningful inclusion of consumers, this study examines lessons learned from the People with Lived Experience Caucus in the Toronto Site of the At Home/Chez Soi Research Demonstration Project on Homelessness and Mental Healt...
Reducing Service and Substance Use Among Frequent Service Users: A Brief Report From the Toronto Community Addictions Team
Author(s): Jenna van Draanen, Simon Corneau, Thomas Henderson, Adam Quastel, Robin Griller, Vicky Stergiopoulos
Publication Date: 2013
The Toronto Community Addictions Team (TCAT) is an intensive case management intervention designed to serve people with addictions who are frequent service users, thus addressing a health system priority. Questionnaires given to 65 participants at baseline, 3 months, and 6 months and semi-structured interviews of 10 program participants explored participants’ outcomes and experiences with the program. Qualitative findings, analyzed using thematic...