Canadian Observatory on Homelessness
The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub.
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The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub.
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Author(s): Sara Burns, Kate Graham, Joy MacKeith
Organization: Triangle Consulting Social Enterprise
Publication Date: 2013
The Outcomes Star is a comprehensive tool for measuring the outcomes of work with homeless people. We recommend its use with homeless people.
It was developed by Triangle Consulting, originally for St Mungo’s, and subsequently widely tested and revised for the London Housing Foundation. The new 3rd editions are published by Homeless Link.
The Outcomes Star is used and valued by both funders and service providers. Local authorities are taking a...
Author(s): Joy MacKeith, Sara Burns, Kate Graham
Organization: Homeless LINK
Publication Date: 2008
What is the Outcomes Star?
The Outcomes Star for the homelessness sector (referred to as the Star throughout this document) is a tool for supporting and evidencing change when working with adults who are homeless, formerly homeless or at risk of becoming homeless.
The Star is an outcomes tool, which means that it enables organisations to measure and summarise change across a range of service users and projects. It is also a keywork tool, whic...
Author(s): Sara Burns, Joy MacKeith, Kate Graham
Organization: Triangle Consulting
Publication Date: 2008
A study of 25 organisations using the homelessness version of the Outcomes Star™ or the Rochdale Dial (a version of the Star developed for Rochdale Supporting People Team) found that all 25 said that keywork had improved as a result of using the Star.
Download the full research report.
The Star improves keywork because it shifts the focus from the service provider and what they do to the service user and how they change.
See Also:
Keyworking a...
Author(s): Joy MacKeith, Sara Burns, Kate Graham
Publication Date: 2006
We are here to help you make changes and the Outcomes Star (referred to as the Star) will help record your progress. Changes might mean finding and keeping a home, building and improving relationships, learning new skills and dealing with problems that are bringing you down. Making these changes isn’t easy, but understanding how change works can help. Many people have found it useful to think about change as a journey with different stages. Th...