JOB TITLE: Shelter Diversion/Eviction Prevention Project Coordinator, Canadian Observatory on Homelessness 
TYPE OF POSITION: 2-year full-time contract 
Company URL:
SALARY: $60,000
CLOSING DATE: Open until filled

The Organization

The Canadian Observatory on Homelessness (COH) is a non-partisan research and policy partnership between academics, policy and decision makers, service providers, and people with lived experience of homelessness. In an effort to bridge the gap between research, policy, and practice, the COH goes beyond the mandate of a traditional research institute. As one of the largest homelessness-dedicated research institutes in the world, we support service providers, policy makers, and governments to improve their capacity to end homelessness. Our philosophy is simple: through research, evaluation, and design, we can develop evidence-based solutions and together, solve homelessness.   

Our Commitment to Justice, Equity, Diversity and Inclusion

At the Canadian Observatory on Homelessness (COH), we believe anti-racism and anti-oppression must be at the center of our work. Indigenous, Black and racialized communities are disproportionately represented among people experiencing homelessness as a result of social, political and economic inequities that create pathways to homelessness, and mainstream systems that keep these communities on the margins. Therefore, to address homelessness, we need to speak to the root of racial disparities, proactively engage in courageous conversations about power, privilege, and whiteness (including white supremacy and fragility); and follow through with meaningful action.

The COH is committed to working with candidates to meet their needs. Accommodations are available on request for candidates taking part in all aspects of the selection process.

The Project

Through a collaborative and reciprocal partnership project involving 6 communities, including Indigenous partners, we will build capacity across Community Entities to implement effective models of Shelter Diversion (SD) and Evictions Prevention (EP) that will lead to better outcomes for individuals and families at risk of homelessness. We will work with our project partners who have expertise in SD and EP to design effective and evidence-based preventive interventions. Our project will build the knowledge base, resources, and training and technical assistance necessary to enable such preventive interventions to be taken to scale so that communities can do the work and do it well.
The Role

The COH is seeking a shelter diversion/eviction prevention (SD/EP) project coordinator (project coordinator) to lead our SD/EP project and build capacity across communities to implement effective models of SD and EP leading to better outcomes for individuals and families at risk of homelessness. This includes project coordination, convening and engaging with diverse stakeholders (project partners, advisory members & community partners), developing and delivering SD/EP training resources, and conducting a needs assessment of communities engaged in or interested in SD/EP. 

The project coordinator will have a strong understanding of anti-racism, anti-oppressive practice frameworks, project coordination/management, community development & engagement, program development and implementation and facilitation. The project coordinator will report to the EVP and work closely with the COH’s Systems Planning Coordinator, research and evaluation coordinators and communications team members.


1.    Community Engagement

  • Engagement with an Indigenous Advisory Circle to ensure Indigenous cultures, ways of knowing and practices guide the work
  • Engagement with community partners  to participate in knowledge development of SD/EP 
  • Convene a project advisory expert’s panel with diverse stakeholders to guide the work

2.    Sector Engagement

  • Conduct a mapping exercise of SD/EP initiatives across Canada
  • Identify interest from communities across Canada to implement SD/EP interventions

3.    Research Activities

  • Support Research and Evaluation Team (R&E Team) with ethics submission and research protocol documents
  • Support R&E Team with literature reviews on SD/EP
  • Support R&E Team with data collection and analysis

4.    Resource Development

  • Develop and disseminate resources and training materials e.g., program model guides

5.    Training and Technical Assistance

  • Conduct training, and support capacity building of SD/EP with community partners
  • Facilitate a community of practice to strengthen knowledge and skill building of SD/EP interventions

6.    Other Duties as Assigned

  • Carry out other responsibilities as assigned by the EVP


1.    Education
a.    A degree within social sciences, health sciences, education studies, or similar fields of study, or equivalent experience 

2.    Experience
a.    Coordinating a multi-faceted project, engaging with communities of diverse social locations and identities; working with multi-stakeholder project partners, working in a community development setting, familiarity with the housing and homelessness sector, developing and delivering training and education resources   

3.    Skills and Competencies
a.    Facilitation - comfort convening and engaging with groups of people,
b.    Communication - speaking and writing effectively for diverse audiences
c.    Organization - being prepared, managing tasks, and time
d.    Collaboration - working well with others, as part of a team   

4.    Lived Experience
a.    We encourage applications from those who have lived experience of homelessness and/or lived experience of an identity that disproportionally experiences homelessness in the Canadian context. Applicants are welcome to share this information in their cover letter should they wish to do so. The COH is committed to working with candidates to meet their needs. Accommodations are available on request for candidates taking part in all aspects of the selection process.


  • Competitive compensation package
  • Generous vacation entitlement — starting at 3 weeks (plus 2 weeks over December holiday break)
  • Flexible working hours; 2 days a month on campus, otherwise remote work required
  • Growth and development opportunities
  • Health benefits — Medical, Dental & Vision
  • Casual, diverse and inclusive work environment
  • Work perks program with Perkopolis


CLOSING DATE: Open until filled

To be considered, your complete application package must include:
•    cover letter;
•    resume;

The names of at least 3 work-related references may be required if you are invited to the interview stage

Submit your application to Erika Morton, Systems Planning Coordinator, at

Only those selected for an interview will be contacted.