This manual is designed for shelter providers who serve clients with mental illness, substance abuse or dual diagnosis. It discusses the knowledge and skills necessary to cope with this population as well as the shortage of services, logistical problems and attitudes of providers and clients that are obstacles to accessing community services. The manual focuses on forming an effective helping relationship and understanding clients' needs so that effective services can be obtained. (Author)
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The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub.
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About UsCanadian Observatory on Homelessness
The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub.
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