Homelessness has received a great deal of attention since the mid-1990s from policy makers, service providers, the media and the public. Many and diverse reports have been written about the problems and needs of homeless people, and about the services that help them. This second edition of the Homelessness Factfile draws on these and many other sources to provide accessible and up-to-date information. The Factfile has two main themes: the characteristics of homeless people, and the policy and service responses to homelessness and to its prevention. The chapters on policies and service responses deal with the contemporary history of policy and practice development, variations in different parts of the country, and the statutory agencies, organisations and projects that work with homeless people. The Factfile is however more than a directory, for it also reviews and evaluates the current scene. Indeed, the later chapters are critical examinations of some of the most vigorously debated current policy and practice development issues. The Factfile is intended for several different users, but most of all for the diverse organisations and many individuals involved in planning, establishing and delivering services for homeless people. Policies and practices are changing quickly. Besides the spate of new legislation and initiatives in homelessness services during the last few years, there have been numerous reforms of Britain’s housing, health and social services, many of which are relevant to homeless people. It is difficult to keep up-to-date and fully informed, and it is hoped that the book will help the reader to find useful details and to see the wider policy and practice trends. Both experienced service providers wishing to review their activities, and those contemplating funding or developing a new service, should find valuable background in this publication. It will also be of use to researchers, journalists and students, particularly when the accompanying website pages are consulted.