Homelesshub's blog

Case Management

Case management refers to a collaborative and planned approach to ensuring that a person who experiences homelessness gets the services and supports they need to move forward with their lives. Originating from the mental health and addictions sector, case management can be used more broadly to support anyone experiencing homelessness.

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Outreach And Access To Services For Substance Use Problems

Outreach programs are those that involve bringing services directly to where people are. Such programs have been developed because getting useful information, programs services and supplies that enhance safety to current or potential users can be problematic. This is particularly the case if the expectation is that one must actually go to the provider in question to get what one needs. Barriers, both personal and structural can prevent this from happening, particularly for people who are homeless.

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Home And Continuing Care

Homecare and continuing care refers to a wide range of inpatient and outpatient services that may be offered in the home, in the community or in a hospital or medical setting. These programs can include: counselling, psychotherapy, individual and group therapy, day treatment programs, wound care, visiting/home nurses, meal support programs (i.e. Meals on Wheels), adult day care and homemakers services. 

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Program Planning & Evaluation

Many agencies are limited in their capacity to do both program development and particularly program evaluation. Yet, an ongoing systematic review of programs and services is important to ensure that the organization provides the best possible services to their clients in a cost effective manner.  

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Community-Based Mental Health Care

Community-based mental health care encompasses a wide variety of programs and services designed to meet local needs. These programs are delivered primarily by community agencies and sometimes through hospitals or health clinics. The majority of programs provided by community-based agencies are designed to serve the most vulnerable and most severely mentally ill

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