The purpose of this guide is to support organizations wishing to offer private rooms within their existing spaces. This guide will both assist you in considering key questions to help you organize your services as well as provide you with practical resources and policies to move from concept to action.

This guide draws heavily from the process in place at The Salvation Army Centre of Hope (CoH) in London, Ontario as of August, 2019. Therefore, there are likely other models of supportive housing being co-located with emergency shelters that can offer further evolutions to future services. What we have done herein is an adaptation of one model, keeping elements that have been working well and shifting other elements based on the recommendations of our research participants. It is particularly of note that private rooms at the CoH are considered transitional housing and stays are restricted to 364 days, so what we evaluated was supportive housing versus permanent supportive housing.