Improving keywork

A study of 25 organisations using the homelessness version of the Outcomes Star™ or the Rochdale Dial (a version of the Star developed for Rochdale Supporting People Team) found that all 25 said that keywork had improved as a result of using the Star.

Download the full research report.

The Star improves keywork because it shifts the focus from the service provider and what they do to the service user and how they change.

See Also:

Keyworking at different stages of the journey

The Outcomes Star™ in supervision and team meetings

More information about training for keyworkers in using the Star

Publication Date: 
United Kingdom